I received confirmation from BroadVoice on Friday that my local number portability request from Vonage will be completed on Tuesday, February 7. Finally! It took almost 90 days for the request to be completed. As I mentioned two blogs ago, this took way too long. I am a little apprehensive now that the date is at hand. BroadVoice still has its problems…many of them. Yesterday I lost all service because something mysterious happened to my ATA. I had to factory reset it to get dial-tone again, and then I had to reconfigure several parameters again. I went through initial problems with Vonage in the early days. I don’t know if I want to go through it again.
Vonage is a great POTS replacement service. I am not leaving them for any other reason other than I want more features. BroadVoice has a slew of features that Vonage is missing. Although I would not call BroadVoice a POTS replacement service yet. Hopefully they will bring it along. I will miss Vonage’s Click-2-Call capability for Firefox and Outlook. BroadVoice does not have a similar capability, and I have not been able to get their Outlook integration to work.
The bottom line is that my LNP request should not have taken 90 days. I hope that I don’t switch providers again for a long time.
Tags: VoIP , LNP , Vonage , BroadVoice